FAQS

Below is a list of commonly asked questions about our cookies and how we get them to your doorstep. Please feel free to contact us if you don’t see a question on here that you need an answer to! 

How do we order Fat Paulie’s Cookies? 

Visit our website and select the cookies you want to order. You must have a minimum of eight cookies in your cart to check out. 

We ship nationwide! 

When do you bake and ship your cookies? 

Every cookie is baked fresh to order. We ship everything out on Monday, Wednesdays, and Fridays (subject to change on holidays). Local pickup and delivery options are also available at checkout. 

Are your cookies vegan or free of gluten or sugar? 

Our cookies are not vegan or sugar- and gluten-free. They are made with the most natural ingredients to ensure you’re not putting junk in your body! We may have some more options available soon, so stay tuned! 

How do you ship your cookies? 

We ship orders out of Florida on Mondays, Wednesdays, and Fridays (subject to change during a holiday), and you will receive shipping notifications once your order is fulfilled. We recommend choosing the fastest shipping option available at checkout to ensure you get your cookies as soon as possible. 

Where do you ship to? 

We are proud to offer WORLDWIDE shipping!! 

What are the Macros of your cookies?

To find the nutritional facts of the cookies, select the cookie you desire and scroll through the images. 
 

Are the cookies nut-free? 

No, we have cookies containing peanuts and other tree nuts. We also have cookies that are nut-free, but all of our cookies are processed in the same facility, so there is always a chance of cross-contamination. 
 

How long will the cookies last? 

Our cookies are individually wrapped and sealed, so most will last well over 2 weeks! If you do not plan on eating the cookies right away, we recommend freezing them for up to 6 months! (also, put them in a freezer-rated bag for best results) 

What is the best way to heat my cookies? 

Oven, air frier, or microwave, take your pick! 

Oven or air frier = set to 350 degrees for 4-6 minutes 

Microwave = 10-15 seconds 

For best results, we recommend thawing your cookies before reheating from the freezer. 

Who should we contact about a problem? 

If you have a problem, such as damaged cookies or an issue with delivery, please email us at paulie@fatpauliescookies.com. You can also send us a direct message on Instagram with any problems you may experience.